Privacy
CareAtlas holds only the information it needs to run the service, and never sells it.
What we hold
| Information | What it includes | Why we hold it |
|---|---|---|
| Your account | Your name, work email, and organisation | So you can sign in |
| What you add | Your services, figures, and notes | Used only to provide your tools, and never shared with other providers or with councils |
| Site visits | The pages viewed and technical details of each visit, as on most websites | To keep the site secure and see how it is used |
| Our commissioner directory | The names, roles, and professional backgrounds of people in council and NHS commissioning roles, drawn from information they or their employers have published and kept current with our users’ help | So that care providers can reach the right people |
We hold this under our agreement with you or, for everything else, our legitimate interest in running and improving CareAtlas, and we keep it only as long as we need it.
Who handles it
Our main systems run in London. Our hosting, database, email, and storage providers act on our instructions, and some are based outside the UK, with the protections UK law requires.
Your rights
You can ask to see, correct, or delete your information, or object to how we use it. You can also complain to the Information Commissioner’s Office (ico.org.uk).
Cookies
A few cookies keep you signed in and remember your settings. We don’t use advertising cookies.
Contact
CareAtlas is run by Jacobs Strategy. Email privacy@careatlas.uk.
Last updated September 2026